FAQ

What is Gocarts Mobile Payment?
Gocarts is a mobile payment solution that helps merchants accept fast and secure payment on mobile devices. Benefits are: Increase sales, Improve productivity, serve 10X more customers, reduce wait time and lower equipment’s cost. Also it’s very secure, fast and convenient.
How does Gocarts Mobile Payment work?
Stores that support self-checkout: Steps to get the app and complete your first transaction

  • * Download app, create account, link bank account or bank card to account and you’re all set
  • * Use in app store locator feature to locate partner stores
  • * Customer picks up items from store aisle
  • * Scan items barcode
  • * Add items & adjust cart then checkout
  • * Authorize payment and gets instant virtual receipt
Stores that do not support self-checkout: Steps to get the app and complete your first transaction

  • * Download app, create account, link bank account or bank card to account and you’re all set
  • * Use in app store locator feature to locate partner stores
  • * Customer picks up items from store aisle
  • * Proceeds to store merchant at the front counter
  • * Payment request is generated by merchant
  • * Customer scans payment QR-code
  • * Authirze payment and gets instant virtual receipt
Can I review past and present transactions?
Yes, our app was designed to help merchants and customers review their transactions anytime. This also helps improve budgeting.
How can I retrieve my receipt on the Gocarts Mobile Payment app?
Payment receipts are virtually sent via email, text messages, and in app notification pop ups. This notifications depends on the options chosen by merchants or customer. When a transaction is completed, payment notification is sent to both merchant and customer. This notification showcases items purchased, price, quantity and location. Receipts can be later retrieved and reviewed in app.
How can we partner with Gocarts Mobile Payment?
  • Our partnership program gives merchants direct access to our community. Partner stores are listed in app with several benefits. For more information on partnership, please contact us at [email protected] we will be glad to walk you through the process.
What makes Gocarts Mobile Payment different?
  • * Our app gives merchant the autonomy and flexibility to accept mobile payment anywhere on the GO.
  • * Our Scan, Pay, and Go technology reduces payment friction and improves customer experience.
  • * All transactions are encrypted with tokenized numbers that protects merchants and users personal information.
  • * We are 100% mobile, NO expensive hardware is required.
  • * The convenience of sales on the GO will transform retail and many industries.
What payment methods are accepted?
We accept all payment methods: Just link your bank account, credit card, debit card, paypal, google pay, apple pay etc. to the app.
Who can use Gocarts Mobile Payment?
Everybody. Merchants (business owners) and User (customers) as long as you have a mobile device with camera that is scanner enabled. Our app works on all devices.
Where can Gocarts Mobile Payment be used?
It can be used at the movie theatre, restaurants, bus station, convenience stores, food trucks, farmers market, street vendors, gas stations etc.
How secure is Gocarts Mobile Payment?
Gocarts Mobile Payment is very secure. We ensure all accounts are verified with multi function authentication (MFA) and one time password (OTP) when signing on. Also, payment data is encrypted and replaced with unique identification numbers called “token” which helps in protecting your information from malicious attacks.
How can we download Gocarts Mobile Payment app?
Our app requires very little mobile storage space which makes it very easy and fast to download. To download Gocarts merchant or user app go to www.gocarts.io/services chose the option that best suits your needs. When download is complete, launch the app and start enjoying payment on the GO. Our team is also available to walk you through the process if required. You can reach us at [email protected] we hope to hear from you.
How does Gocarts Mobile Payment plan to sustain the world with its technology?
    * We are 100% Mobile
  • * We do not require plastic cards or expensive hardware devices.
  • * Our payment receipts is virtual which eliminates paper receipts.
  • * All transactions are conducted in app, which reduces the use of cash and lowers crime rate.

 Still have questions? We’ll love to hear from you.